Returns & Exchanges

30-day return window. If you are not satisfied with your VIBEVV X1, you can return it within 30 days of delivery for a full refund.

Conditions

• Item must be in original condition with all packaging and accessories.
• Return shipping is covered for defective or incorrect items.
• For change-of-mind returns, return shipping is the customer's responsibility.

How to return

Contact us at support@vibevv.com with your order number. We will send you a return label and instructions within 1 business day.

Refunds

Refunds are processed within 5-7 business days after we receive the returned item.